Privacy policy


Thank you for using the RunMater Inc website and app. This privacy policy explains
how we collect, use, and protect your personal information when you interact with our
website and app. We value your privacy and are committed to safeguarding your data.
By using our services, you consent to the practices described in this policy.

Contact Information

When you create an account or use our services, we may collect your name, email
address, phone number, and other contact details.

Information Collected

We may collect the following types of personal information when you use the RunMater
Inc website and app:
1. Personal Information:
a. Contact Information
b. Location Information
c. Device Information
d. Towing Requests
e. Communication Data
2. Non-personal Information and Aggregate Data:
– We may collect certain non-personal information or aggregate data that does not
directly identify you but helps us analyze website and app usage patterns and improve
our services.

Use of Information

We use the collected personal information for the following purposes:
1. Provision of Services:
– We utilize your contact information, location information, and towing requests to
connect you with service providers and facilitate towing services according to your
2. Communication and Support:
– We may use your contact information to communicate with you regarding your
towing requests, updates, and important notifications. We may also use your
information to respond to your inquiries, provide customer support, and address any
concerns you may have.
3. Service Improvement:
– We may analyze and utilize the collected information to improve our website and
app’s functionality, user experience, and quality of service. This includes
troubleshooting, conducting research and analysis, and implementing enhancements
based on user feedback.
4. Legal Compliance:
– We may use and disclose personal information as required by applicable laws,
regulations, legal processes, or governmental requests. This may include responding to
court orders or subpoenas and protecting the rights, property, or safety of RunMater Inc,
our users, or others.
Please note that we do not sell, rent, or disclose your personal information to third
parties for marketing purposes without your explicit consent.

Sharing of Information

We may share your personal information in the following circumstances:
1. Service Providers:
– In order to fulfill towing requests and provide our services, we may share your
information with trusted towing service providers who are directly involved in assisting
2. Business Partners:
– We may share your information with our trusted business partners who assist us in
delivering and improving our services. These partners are bound by confidentiality
obligations and are only authorized to use the information for the specified purposes.
3. Legal Requirements:
– We may share your personal information if required by applicable laws, regulations,
legal processes, or governmental requests. This includes situations where we believe in
good faith that disclosure is necessary to protect our rights, comply with legal
obligations, investigate fraud, or respond to a valid court order or subpoena.
4. With Your Consent:
– We may share your information with third parties if you have given us explicit
consent to do so.
We take appropriate measures to ensure that the sharing of your personal information is
carried out in compliance with applicable data protection laws and with adequate
safeguards to protect your privacy.

User Controls and Rights

As a user of the RunMater Inc website and app, you have certain controls and rights
regarding your personal information:
1. Access and Update:
– You have the right to access and update your personal information provided through
the website and app. You can review and edit your account information by logging into
your account settings.
2. Data Retention:
– We retain your personal information for as long as necessary to fulfill the purposes
outlined in this privacy policy. If you wish to have your
information deleted, please contact us using the provided contact details, and we will
make reasonable efforts to accommodate your request, subject to any legal or
legitimate business requirements.
3. Communication Preferences:
– You have the ability to manage your communication preferences with us. You can
choose to opt out of receiving certain types of communications or adjust your
notification settings within the app.
4. Privacy Rights:
– Depending on your jurisdiction, you may have additional privacy rights, such as the
right to request access to or deletion of your personal information, the right to restrict or
object to certain data processing activities, or the right to data portability. If you wish to
exercise any of these rights, please contact us using the provided contact details.
Please note that while we strive to honor your privacy rights, there may be legal or
legitimate reasons that prevent us from accommodating all requests.

Data Security

We are committed to protecting the security of your personal information. We implement
appropriate technical and organizational measures to safeguard your data and prevent
unauthorized access, disclosure, alteration, or destruction.
1. Encryption and Secure Transmission:
– We use industry-standard encryption protocols to protect your personal information
during transmission between your device and our servers.
2. Access Controls:
– Access to your personal information is restricted to authorized personnel and service
providers who require access for legitimate business purposes. We maintain strict
controls and procedures to ensure that access is granted on a need-to-know basis.
3. Data Storage and Retention:
– Your personal information is stored securely on our servers or on servers of our
trusted service providers, located in secure data centers with restricted access.
4. Data Breach Response:
– In the event of a data breach that compromises your personal information, we will
take appropriate measures to investigate the incident, mitigate the impact, and notify
you and relevant authorities if required by applicable laws.
While we strive to protect your personal information, please note that no method of
transmission or storage is 100% secure. We cannot guarantee the absolute security of
your data, and you share your information at your own risk.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies on the RunMater Inc website and
app to enhance your user experience and collect certain information about your
interactions. These technologies may include:
1. Cookies:
– Cookies are small text files that are placed on your device by a web server and are
commonly used to enhance your browsing experience. We use cookies to remember
your preferences, customize your experience, and provide analytical data. You can
manage or disable cookies through your browser settings, although doing so may limit
certain functionalities of the website and app.
2. Analytics:
– We may use analytics tools, such as Google Analytics or other third-party analytics
providers, to gather information about website and app usage, including the pages you
visit, the features you interact with, and the time spent on the website and app. This
information helps us analyze and improve our services. These analytics providers may
use their own cookies and tracking technologies to collect and process data on our
3. Third-Party Services:
– Our website and app may contain links or integrations with third-party websites or
services. These third parties may use their own cookies or tracking technologies, and
their data practices are governed by their respective privacy policies. We do not have
control over the content or practices of these third-party services.
By using our website and app, you consent to the use of cookies and tracking
technologies as described in this privacy policy. You have the option to manage your
cookie preferences through your browser settings or app permissions.

Third-Party Links

The RunMater Inc website and app may contain links to third-party websites or services
for your convenience and information. These third-party sites and services operate
independently and have their own privacy policies. We do not have control over the
content or practices of these third-party sites and services, and we are not responsible
for their privacy practices or the information they collect.
We encourage you to review the privacy policies of these third-party websites or
services before providing any personal information or engaging with them. This privacy
policy applies solely to information collected through the RunMater Inc website and app.


Thank you for taking the time to read our privacy policy. We are committed to protecting
your privacy and handling your personal information responsibly. If you have any
questions, concerns, or requests regarding our privacy practices, please contact us
using the provided contact information.
By using the RunMater Inc website and app, you acknowledge that you have read and
understood this privacy policy and agree to the collection, use, and disclosure of your
personal information as described herein.
We strive to continuously improve our privacy practices and keep your personal
information secure. Please check this privacy policy periodically for any updates or

Effective Date: [05/29/2023]

Please review the privacy policy and make any necessary adjustments or additions
according to your specific requirements